What Our Customers Say

Real customer reviews directly from our Google Business profile. See what our customers are saying about our tech repair and IT services.

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Google Reviews

4.9(1131 reviews)

Real reviews from our Google Business profile

Steve Bartock

Steve Bartock

6 days ago

I cannot say enough good things about Mike at Nerdy Neighbor. My husband is very ill, and recently the screen on his cell phone was damaged beyond use. We purchased a new phone, but I had no idea how to access his old phone to retrieve important contacts and photos. I brought the phones to Mike, and he was absolutely amazing. Although we were unable to fully unlock the old phone, Mike used his technical expertise, patience, and problem-solving skills to successfully transfer all of my husband’s contacts to the new device. This was incredibly important to our family and brought us tremendous peace of mind during a very difficult time. Mike was professional, knowledgeable, compassionate, and willing to go the extra mile to help. His technical skills are outstanding, and his customer service is even better. I highly recommend Mike and Nerdy Neighbor for any computer, phone, or technology-related needs. You will be in excellent hands. Lynn Bartock

Posted on Google
Steven Franklin

Steven Franklin

1 week ago

Good help, professional!

Posted on Google
Lonnie Saltzman

Lonnie Saltzman

1 week ago

Mike helped me out a couple of times with my iPad & he was out standing he really came through for me & the last time I was in it was a quick 5 to 10 minute fix and he didn’t even charge me I so appreciated that I highly recommend him

Posted on Google
Asher

Asher

1 week ago

Great service, fast repair. Had an issue with my charging port and he fixed it in minutes.

Posted on Google
Philip Shaw

Philip Shaw

2 weeks ago

Excellent service in dealing with a marginally competent customer.

Posted on Google
Tom Fleischner

Tom Fleischner

1 month ago

These guys are awesome. I’ve been there several times—for hardware issues and for major file organization, and they’ve done excellent work, reasonably priced, and been a pleasure to work with. I’m grateful they’re here.

Posted on Google
joy H

joy H

1 month ago

SO grateful for the great advice and help

Posted on Google
Frederick Fox

Frederick Fox

1 month ago

Hard to find office; fabulous knowledgeable people, low key, high tech.

Posted on Google
NCSPP

NCSPP

2 months ago

Nerdy Neighbor is the go-to for quick, professional, and proficient repair and for all things laptop and desktop computers. Fabulous service and completely affordable. It's great to have Nerdy Neighbor right here in Prescott, Arizona!

Posted on Google
Howard Mielcarski

Howard Mielcarski

2 months ago

Just picked up my computer. It is so much better. Mike was very helpful and patient with me. Thank You.

Posted on Google
Hilary Westrom

Hilary Westrom

2 months ago

Nerdy Neighbor is great. They are responsive and communicate in a way that I can understand since I am so challenged with technology. They have helped me get new laptops and fixed issues on my phone with receiving emails.

Posted on Google
GoldOrca 9050935

GoldOrca 9050935

2 months ago

i got my battery and back of my phone replaced for a good price. They are very friendly and always respond fast.

Posted on Google
Peshky Bee

Peshky Bee

2 months ago

Came in clutch and fixed my phone right quick when I needed it back fast! Got yourselfs a lifelong customer.

Posted on Google
Darlene Woo

Darlene Woo

2 months ago

I cannot recommend this repair service highly enough! This is my second experience using Nerdy Neighbor and If I could give them more than five stars, I absolutely would. The Issue: My smart phone was accidentally thrown into Talk Back mode when my basset hound puppy, unhappy because his sister had grabbed the prime real estate area on the bed which is snuggled into my side, stomped on my chest with the full force of all his 32 pounds centered into one paw. This caused a seismic event on the bed and by the time the shaking was over, my phone was stuck in Talk Back mode. After spending at least two hours trying everything suggested from Google, You Tube and Reddit to fix the problem, I became despondent. As I am not very diligent at backing up important data, I was worried I would never see my contacts, photos and text messages again. The Hero: 1. Ethan convinced me to bring the phone in. 2. He got it working and back to normal within approximately 15 seconds. 3. He saved my professional life since I depend on my phone daily for all professional contacts. 4. He refused to charge me for the service. The Verdict: Nerdy Neighbor is my go-to for all my electronic repair needs. I highly recommend them for their professionalism, expertise and heroic tech repair service!

Posted on Google
Teri Thomson Taylor

Teri Thomson Taylor

3 months ago

Nerdy neighbors was very helpful. They fixed my space bar within 30 minutes. They give same-day service and are very knowledgeable.

Posted on Google
Rebecca Goldenstein

Rebecca Goldenstein

3 months ago

Thank you Evan! He helped me with my I phone :)

Posted on Google
Robert Mathews

Robert Mathews

3 months ago

Posted on Google
nathan Ha

nathan Ha

4 months ago

I needed to ship my PC and this shop straight up gave me a box to use. No hassle, no upsell, just helped me out when I needed it. Staff was friendly and made the process easy. Really appreciated the help and would recommend them.

Posted on Google
VERDUCHI MAN

VERDUCHI MAN

4 months ago

I just replaced my GPU fan in my laptop and didn't have any special thermal tape for it! the guy said don't worry about it just come on in and it'll take me 2 minutes to put it on! Didn't even charge me and saved me a lot of money also gave me advice on how to go about fixing it over the phone 2 weeks prior!

Posted on Google
Trudy Leavy

Trudy Leavy

5 months ago

I won't go anywhere else for computer and phone repairs! They were so helpful and worked hard to save me money. My computer would have cost more to repair than to replace. They quoted me a price I could not beat anywhere. Then they saved me $300 a month in subscriptions. Five Stars *****

Posted on Google

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